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ABOUT SHIP-RIGHT SOLUTIONS
 Drew Graham,
President and Founder
The former COO and EVP of Portland, ME direct marketers Talk America and Beacon Marketing, Drew has been at the heart of fast growth, high volume, direct to consumer business models. Mr. Graham was instrumental in building Talk America from a start-up Company to one of the city's largest employers in just five years. Revenues grew to $100MM during his tenure at Talk America and were steadily in that range with Beacon Marketing.
A results-oriented leader he is committed to delivering first-class service and dedicated to the continuous improvement of people and processes.
Drew graduated with honors from the Massachusetts Maritime Academy in 1983. His varied sea-going experiences included active participation in the Persian Gulf War.
 Todd Flaherty, Principal
Todd started his career as a financial analyst with Digital Equipment Corporation. After 4 years he was relocated from Massachusetts to Boca Raton, Florida and shortly thereafter joined DHL Worldwide Express holding positions as Caribbean Area Sales and Operations Manager and Global Sales Representative. After 7 years with DHL, Todd relocated back to his home town of Falmouth, Maine and in 1999 helped finance and start Ship-Right Solutions. In 2001 Todd started Pinnacle Marketing, a direct response marketing company and proceeded to transact over $30M in sales over a five year period. In 2002, he started Acadia Credit Card processing, an authorized re-seller for merchant processing. The client portfolio grew to over 800 merchants before being sold in 2007.
Todd graduated from Babson College in 1986. He enjoys outdoor activities and all types of sporting events. Todd is a Rotarian and actively involved in his local community. He is married and has two children.
 Bud Brackett, Director of Fulfillment
Bud has over 13 years of Manufacturing and Supply Chain Management experience. He has owned, operated, and managed three successful manufacturing and distribution businesses, delivering products around the globe. Bud came to us from a 30 million dollar company building materials company, where he managed the Marketing Fulfillment Department for five years. He has a solid background in all aspects of Operations, Inventory Management, Order Fulfillment, Distribution Systems and Quality, including two years of training and implementation of LEAN manufacturing practice. Bud’s responsibilities at Ship-Right Solutions include the balancing of the daily customer demand with Ship-Right’s resources, inventory and quality control, safety, and facility maintenance. His focus on continuous process improvement and employee development provides a tremendous resource to Ship-Right Solutions and its Clients.
 Craig Lennon,
Director of Client Relations and Business Development
Craig brings to Ship-Right Solutions over 10 years of Call Center Management experience. In addition to managing both small and large call center operations, Craig has worked as Director of Sales and Director of Client Services in the Direct Response industry. Most recently, Craig worked as a Marketing Campaign Consultant, which will provide Ship-Right Clients a vast perspective from his valuable experiences. Craig is currently responsible for all day-to-day call center operations, new business development and oversight of Client Relations.
 Maria Wood, Finance Manager
Maria joined Ship-Right in July of 2009. She has over 25 years of financial management experience in many fields including research and development, banking and investments, specializing in technology based companies. Maria has worked with many start-up companies as well as participated in mergers and acquisitions. Maria has also had her own consulting business, which provided her a unique background in client relations. Her wide range of professional management experience and knowledge of HR greatly benefits Ship-Right Solutions and its clients.
Alan Grant, Technical Services Manager
Alan joins Ship-Right from a local Fortune 500 insurance company where he managed the development and analysis for a division of Integrated Capabilities Development. Prior to that, Alan had run the Operations and Support division for a technology vendor that provided real-time billing for wireless communications customers, and also owned a local software development and support company that provided enterprise-class solutions to the P&C insurance community.
Alan has been tasked with improving Ship-Right’s scalability and technological offerings to customers, as well as providing enhanced reporting capabilities for Client Services, Call Center, and Fulfillment operations.
Alan is an experienced, strategic and tech-savvy executive who has been in the high-tech industry for over twenty years.
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Direct Alternatives
Challenge:
Direct Alternatives came to Ship-Right Solutions needing a fulfillment partner that could integrate with their order taking and customer service providers in a short period of time . . .
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