Entries by Craig Lennon

How Do I Evaluate Whether 3rd Party Logistics Is Right For Me?

You’re a start-up company with limited financial resources; or a company where fulfillment is not a core competency, but you have the need to upgrade your infrastructure (website, order management system, call center and or fulfillment operations) means an increase in expenses or requires new capital. Are you overwhelmed with managing your fulfillment in-house? Contact […]

Amazon sources warehouse space from marketplace merchants

Amazon.com Inc. is turning to merchants who sell on its marketplace and can ship quickly to expand Prime-eligible inventory. Inventory available for delivery within two business days expanded by 6 million items under the Seller Fulfilled Prime program, the company announced Thursday. Amazon began testing the program in 2015 and formally rolled it out earlier this […]

How does Customer Service effect your Business

In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends. How much does the quality of your Customer Service impact your Customer acquisition and retention ? See what the experts say here. ——-Read […]

The Future of Direct Mail Starts Online

Often considered “old school”, Direct Mail is as strong as ever for our Clients at Ship-Right Solutions. Learn more about strategies and techniques from industry leaders. Contact us at www.shiprightsolutions.com to learn how our Fulfillment, Mail Order Processing and Customer Service operation can help you build a successful campaign. Technology plays a big role in […]

Fulfillment: Outsourcing vs. In-House 

Are you having the internal debate within your company? Here are some important things to consider. Craig Lennon at Ship-Right Solutions Packing your monthly boxes, and shipping, is a fundamental element of your subscription business. Should you outsource fulfillment or keep it in-house? ——-Read More——- Source: SubscriptionSchool.com