How does Customer Service effect your Business

Customer Service Reps

In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends.

How much does the quality of your Customer Service impact your Customer acquisition and retention ? See what the experts say here.

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Source: Microsoft

The Future of Direct Mail Starts Online

Direct MailOften considered “old school”, Direct Mail is as strong as ever for our Clients at Ship-Right Solutions. Learn more about strategies and techniques from industry leaders. Contact us at www.shiprightsolutions.com to learn how our Fulfillment, Mail Order Processing and Customer Service operation can help you build a successful campaign.

Technology plays a big role in extending audience reach in marketing today. Discover how it’s transforming direct mail circulation.

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Source: Navistone