South Portland, ME, April 29, 2015: In the fall of 2014 Ship-Right Solutions expanded its Customer Service Call Center to a brand new 60 seat on-site facility, which more than doubled our capacity. With over 10 years of experience of providing Call Center support to small and large businesses, Ship-Right Solutions, can offer Customer Service solutions tailored to your business. At Ship-Right Solutions, we know the best way to turn one-time customers into repeat customers or service even the most frustrated customers. With instant access to customer and order data in our CRM solution or yours, these dedicated individuals will represent your organization transparently and professionally. Customers can speak with a knowledgeable and friendly service representative who will answer questions, take orders, save sales, process returns and provide order status updates.
This is for Ship-Right Solutions specific announcements
New relationship expands fulfillment opportunities for clients.
South Portland, ME, August 21, 2013: Ship-Right Solutions is pleased to announce a strategic relationship with Saddle Creek Logistics Services. Under the new arrangement, Ship-Right has the ability to fulfill their client’s domestic and international orders from Saddle Creek facilities throughout the United States. According to Drew Graham, President of Ship-Right Solutions, “This gives us the added capacity and flexibility to better meet the growing demands of our client base”.
By adding fulfillment operations from the Saddle Creek facilities in Lexington, KY and Buena Park, CA. to its own operation in South Portland, ME, Ship-Right brings a single-point-of-contact management option for its clients who would benefit from multi-location fulfillment.
Saddle Creek Logistics Services
Saddle Creek delivers multi-channel order fulfillment, including e-fulfillment, in support of customers’ business objectives. Through it’s extensive network of facilities, broad range of services and advanced technology, Saddle Creek develops comprehensive solutions customers can rely on to satisfy their customers and enhance their brands.
New client acquisition and increased staffing prompt a 50% expansion.
South Portland, ME, August 24, 2009: Ship-Right Solutions, LLC, a full service order fulfillment and customer care provider to the Direct Response, Catalog and e-Commerce industries, announced that it has expanded the footprint of its production and storage facility to 75,000 sq. ft. and doubled the physical size and staffing of its in-house customer service call center. The announced expansion comes as Ship-Right enters its ninth year in business, and is the result of recent client acquisitions and a broadening of available hours and services in the customer service center.