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Ship-Right Solutions Announces the Roll-Out of its “CampaignMAX” Initiative.
CampaignMAX targets revenue opportunities for marketers looking to boost revenue after initial sales are complete.
South Portland, ME, September 9, 2010: Ship-Right Solutions, a 3rd party provider of fulfillment, customer service, and data processing services for the direct response, e-commerce and catalog industries is unveiling a suite of programs and services collectively named “CampaignMAX”. The initiative is designed to allow marketers to take advantage of post-sale revenue opportunities. CampaignMAX programs are implemented in the customer service call center or during the order fulfillment process and include the recovery of declined credit card orders, order confirmation calls, “Save-the-Sale” and upsell offers, outbound sales, continuity management, package inserts, and list brokering.
“We’ve been testing these programs on a few of our higher-volume clients and the results have been very favorable. The time has come to expand the program formally and let the industry know that we’ve developed and sourced some great tools to bolster direct response campaigns”, reports Craig Lennon, Director of Client Relations and Business Development. “With one account, we achieved more than a 25% boost in revenue using only some of the CampaignMAX tools.” Lennon added, “This is all revenue that we were able to realize for our Client with very little associated cost.”
“As a service provider that prides itself on creating solutions for our clients, we recognized that action was needed to ensure that our clients had every opportunity to keep their campaigns healthy and viable”, comments Drew Graham, President and Founder of Ship-Right Solutions. “Like everyone, we want to maintain a healthy stable of satisfied and profitable clients, so it just makes sense for us to be proactive in bringing these opportunities to the attention of current and future clients.” Graham added, “Given the significant costs associated with media buys, and the recent changes in the credit card payment processing industry, our clients are looking for assurances that they are not leaving any money on the table. CampaignMAX targets those areas where opportunities often go unrealized simply because a professional effort hasn’t been made.”
Ship-Right Solutions will continue to roll-out its CampaignMAX initiative as exhibitors (Booth 424) at the Electronic Retailing Association’s annual D2C convention in Las Vegas, September 21st – 23rd, 2010.
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Ship-Right Solutions Expands its Order Fulfillment and Call Center Footprint.
New client acquisition and increased staffing prompt a 50% expansion.
South Portland, ME, August 24, 2009: Ship-Right Solutions, LLC, a full service order fulfillment and customer care provider to the Direct Response, Catalog and e-Commerce industries, announced that it has expanded the footprint of its production and storage facility to 75,000 sq. ft. and doubled the physical size and staffing of its in-house customer service call center. The announced expansion comes as Ship-Right enters its ninth year in business, and is the result of recent client acquisitions and a broadening of available hours and services in the customer service center.
End Ship-Right Solutions, LLC is a full service third party logistics (3PL) firm, that specializes in direct to consumer shipments, customer support and data management. Ship-Right is trusted to provide services to several vertical markets including; direct response, e-commerce, catalogs, mail-order and specialty retail. |
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